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Terms and Conditions

Due to new security regulations, guests are not allowed to bring luggage on board any motor coach or leave luggage at the Taylor Street office.

All online bookings must be made at least 2 hours prior to departure.

If you are booking from a Hotel that is in South San Francisco or near SFO (airport), Please note that pickups occur in the mornings only and there are NO afternoon pickups.

During the winter season (November - April) some tours may be cancelled due to insufficient bookings. Please call at least 24 hours before travel in order to confirm your tour.

All tours with the exception of "Hop On Hop Off" include pick-up and return to most San Francisco hotels. Please call for specific hotel pick up times.

Approximate tour durations begin at the time of check-in.

Tour prices do not include meals.

Prices subject to change without notice.

Acceptable forms of payment include cash, traveler's checks, Visa, MasterCard, American Express, Diner's & Discover Card.

Gray Line of San Francisco assumes no responsibility for delays caused by breakdowns, traffic conditions, inclement weather, accidents and other conditions beyond our control.

Vehicle size is subject to the number of passengers on the tour.

If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee. If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.

Group Charter and foreign language rates are available. Please call to inquire.

Please be sure to take any items with you before exiting the vehicle. Gray Line of San Francisco / Super Sightseeing is not responsible for any lost items left in our vehicles.

Helicopter Tour is operated by S.F. Helicopter Tours.

Gray Line of San Francisco is a full-service and fully insured transportation company, under the authority of Public Utility Commission #14080-A and U.S. Department of Transportation #961436